One number
Use voice and text from the same business identity
Customers can call or text the same virtual number while your team keeps the communication in one browser workspace.
SMS and voicemail
Virtual Number with SMS and Voicemail
Use one business number for calls, text replies, voicemail, missed-call review, and customer follow-up.
Calls
voice workflow
SMS
customer replies
VM
voicemail follow-up
What this workflow makes easier
A clearer way to handle virtual number with SMS and voicemail.
Use one business number for calls, text replies, voicemail, missed-call review, and customer follow-up.
Missed calls
Make voicemail easier to review and clear
Visual voicemail helps operators see missed-call messages and decide whether to call back, text, or archive the item.
The details that matter
Keep the customer conversation within reach.
Explore the tools that support this workflow.
Same number SMS
Text customers from the business number they recognize.
Visual voicemail
Review missed-call messages without dialing into a mailbox.
Call logs
See recent activity around the customer conversation.
A quick answer
Questions about virtual number with SMS and voicemail
Can one virtual number support both SMS and voicemail?
AunTel is built for a virtual-number workflow that includes calls, SMS, voicemail, contacts, and call logs.
Can I use SMS for reminders?
Yes. Teams can use SMS for customer replies, reminders, and follow-up where messaging is available for the number.
SMS and voicemail
Put virtual number with SMS and voicemail in a workspace built for follow-through.
Start with the product when you are ready, or explore the related AunTel workflow first.